Support - POC's, User Accounts & PCSing - Your Force Support

What’s happening with your people?

Search for a topic or pick one below. We’ll find you the best support options. Connect by phone, chat, support ticket, and more. Additional fees may apply if not covered under the care or service package.

General Request

Request for general support

New general support request

New Digital Marketing POC

Full Name old of POC*

Full Name of new POC*

Phone Number old POC*

Phone Number new POC*

Email of old POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of new POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Organisation / Location*

URL / Link

What is your Website link?

Further Details

Please provide project details here

Attachment

Choose file

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Spam

Spam*

New Marketing Director

Full Name old Marketing Director*

Full Name new Marketing Director*

Full Phone Number new Marketing Director*

Email of old Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of new Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Organisation / Location*

URL / Link

What is your Website link?

Further Details

Please provide project details here

Attachment

Choose file

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Spam

Spam*

Request feedlink for a Base App

URL / Link*

What is your Website link?

Full Name of POC*

Email Adress of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Which options for the App do you wish to implement?*

FSS News

FSS Calendar

All information that is updated on the website will automatically syncronize on the App

Are you using the Air Force Connect App?*

AF Connect is the official app of the United States Air Force

Full Name of POC that has access to the App*

For example, someone from PA

Email Adress of POC that has access to the App*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number of POC that has access to the App*

We might contact this phone number in case further assistance / technical support is needed

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request for .SVG upload

Due to security reasons, SVG's will be uploaded by
Your Force Support.
To improve this request and decrease technical problems, please upload the SVG's in a zip file.

URL / Link*

What is your Website link?

Full Name of POC*

Email Adress of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

SVG File(s)*

Choose file Please upload the SVG files as a zip file

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Users Accounts

Management of user accounts

Request to disable Website User

Full Name of POC*

Phone Number*

Email of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Organisation / Location*

URL / Link

What is your Website link?

Further Details

Please provide project details here

Attachment

Choose file

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request new Website User

Due to security, all users have a unique account and
use two-factor authentication

URL / Link

What is your Website link?

Organisation / Location*

Full Name of POC*

Email address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number of POC*

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Full name of new user*

Email of new user*

In case you are using @us.af.mil, please make sure to check your quarantined email

Further Details

Please provide project details here

Attachment

Choose file

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Request to disable Website User*

I understand that not requesting to disable Website Users when they leave or PCS will result in a security issue and will cause losing any guarantee from Your Force Support.

Training new Website User*

I confirm the Website User is trained to work on the website, and I understand that untrained Website Users can cause security issues or the website to suddenly (partly) not work, and could cause losing any guarantee from Your Force Support.

Spam

Spam*

Request new ticketsystem facility / category

URL / Link*

What is your Ticketsystem link?

Organisation / Location*

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number*

Full Name of Marketing Director*

Email Address of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Please list new facilities / categories*

Please separate with commas

Attachment

Choose file In case you have more then 1 new user you might want to upload a document

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request new Ticketsystem User

URL / Link*

What is your Ticketsystem link?

Organisation / Location*

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number*

Full Name of Marketing Director*

Email Address of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Full Name of New User*

Email Address of New User*

Signature*

Please provide the signature that will be placed under the replies to the customer (like in an email)

Attachment

Choose file In case you have more then 1 new user you might want to upload a document

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request disable Ticketsystem User

URL / Link*

What is your Ticketsystem link?

Organisation / Location*

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number*

Full Name of Marketing Director*

Email Address of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Full Name of the old User*

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request QR Code for new smartphone

You can find your QR code on your "My Profile" page.
If you can not log in anymore because you do not have your old device anymore, you can request a new QR code.

URL / Link*

What is your Website link?

Full Name of Smartphone User*

Email Adress of Smartphone User*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Old Smartphone*

I understand and agree to delete the old account on my authenticator app that is used to generate a code for logging into the website account

Spam

Spam*

Request Access for Country

URL / Link*

What is your Ticketsystem link?

Organisation / Location*

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Phone Number*

Full Name of Marketing Director*

Email Address of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Additional Country*

Email Address of New User*

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

New Page

Request for new Web Page

Request new facility page

URL / Link*

What is your Website link?

Full Name of POC*

Email Adress of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Menu Link Name*

How do you want to name your menu link?

Where in the Sitemap would you like the Menu Link to appear?*

For example under "Home"

Special Request for alias?

Do you want a specific alias?

Wi-Fi?*

If this is a facility ... Does it have Wi-Fi?

Metatag Description*

Please read more about: Metatag Descriptions here).

Metatag Keywords

Please separate the keywords with a "," and "space". Example: "restaurant, food, chili's"

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request to disable a page

URL / Link*

What is your Website URL / link that you want disabled?

Full Name of POC*

Email Adress of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Still visible or not?*

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request new event page

URL / Link*

What is your Website link?

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Menu Link Name*

How do you want to name your menu link?

Special Request for alias?

Do you want a specific alias?

Metatag Description*

Please read more about: Metatag Descriptions here).

Metatag Keywords*

Please separate the keywords with a "," and "space". Example: "restaurant, food, chili's"

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request new tour page

URL / Link*

What is your Website link?

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of ITT Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Country for the tour*

In which country is this tour?

Sub Category in Country Menu?

Is there a sub category in the country menu where this tour should be placed? (e.g. Germany > Christmas markets)

Tour Title (Hero Position)*

The Tour Title is on the Tour Page.

Tour Sub Title (Hero Position)*

The Tour Sub Title is on the Tour Page.

Metatag Description*

Please read more about: Metatag Descriptions here).

Metatag Keywords*

Please separate the keywords with a "," and "space". Example: "restaurant, food, chili's"

Additional Comment

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Request Alias

URL / Link*

What is your Website link?

Full Name of POC*

Email Address of POC*

In case you are using @us.af.mil, please make sure to check your quarantined email

Email of Marketing Director*

In case you are using @us.af.mil, please make sure to check your quarantined email

Old Link*

Original URL

New Link*

URL that it should point to?

Additional Comments*

What is your purpose?
For example that you want a short link for a campaign on a poster

Your Privacy & GDPR/CCPA*

I agree that my data will be used to process my request. (Further information can be found in the privacy policy).

Additional fees may apply*

I understand that additional fees may apply, if not covered under the care or service package

Spam

Spam*

Schedule Training & Support

Additional fees may apply

Schedule Training

Schedule Support

Schedule Phone Call

Schedule Demo

for a new product

for a Ticket System

for a Website

Starting a new Project

Step by step plan

Getting Started with a Website

Getting Started with 123-ticketsystem

Getting Started with FSS - TV System

What’s happening with your people?

General Request

New Digital Marketing POC

New Marketing Director

Request feedlink for a Base App

Request for .SVG upload

Due to security reasons, SVG's will be uploaded by Your Force Support. To improve this request and decrease technical problems, please upload the SVG's in a zip file.

Users Accounts

Request to disable Website User

Request new Website User

Due to security, all users have a unique account anduse two-factor authentication

Request new ticketsystem facility / category

Request new Ticketsystem User

Request disable Ticketsystem User

Request QR Code for new smartphone

You can find your QR code on your "My Profile" page. If you can not log in anymore because you do not have your old device anymore, you can request a new QR code.

Request Access for Country

New Page

Request new facility page

Request to disable a page

Request new event page

Request new tour page

Request Alias

Schedule Training & Support

Schedule Demo

Starting a new Project

USAF NAF PCard Use

Oh No! Wait ... !

Due to security reasons, SVG's will be uploaded by
Your Force Support.
To improve this request and decrease technical problems, please upload the SVG's in a zip file.

Due to security, all users have a unique account and
use two-factor authentication

You can find your QR code on your "My Profile" page.
If you can not log in anymore because you do not have your old device anymore, you can request a new QR code.